Last updated: June 8, 2026
Thank you for visiting our website, we take your privacy seriously and we are committed to protecting your privacy online. We created this privacy policy to help you understand what data we collect and the terms and conditions surrounding the collection and use of that information. This Privacy Policy discloses the types of information we collect and why we collect it, how we use that information, and how you edit any data that we've collected about you.
Non-Personally Identifiable Information
When you visit our website we may collect certain non-personally identifiable information. This information may include the following: internet protocol (IP) address, browser type, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We also gather certain navigational data about which areas of the website you visit. You may search our website for various services and/or products and other information provided through our website without ever submitting your personally identifiable information. Any non-personally identifiable information that we do collect from your visit to our website is never linked to any of your personally identifiable information until you voluntarily submit that personally identifiable information.
Voluntarily Provided Personally Identifiable Information
Any personally identifiable information that you provide to us (name, email address, phone number, etc.) through any of the interactive portions of our website (contact us page, email reminders, request for information, etc.) is securely maintained on our Web server and internal systems.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. You have the option to change your browser setting to decline cookies. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
The non-personally identifiable information that we do collect is used in aggregate to analyze trends regarding our website pages, track a visitor's navigation on our website in the aggregate, diagnose any problems, administer the website, gather broad demographic information for aggregate use, and compile other broad statistical data in the aggregate. We may provide this information in aggregate form to other parties or use it for our own insight or marketing purposes.
We use personally identifiable information to contact our prospective customers about requests, provide them with special notices, and send them additional information about our products and/or services.
Disclosure of Personally Identifiable Information
As we stated above, we take your privacy very seriously. We collect and maintain the personally identifiable information that you voluntarily provide for our own use and the use of any subsidiaries we may have. We do not sell, rent or trade your personally identifiable information to third parties, other than as described below, and never without your consent. Third-parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.
Google
We utilize Google's technologies and products, including AdSense, AdWords, Google Analytics. When you visit a page that uses one of these products, various cookies may be sent to your browser. Google tools help us understand how visitors engage with our website. These tools allow us to view a variety of reports about how visitors interact with our website so that we can improve it. Google tools collect information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site - for more information on opting out of being tracked by Google Analytics across all website you use, visit this Google page. To learn more about how Google uses cookies in advertising visit http://www.google.com/policies/technologies/ads/. To learn more about how Google uses data when you use our site, please visit http://www.google.com/policies/privacy/partners/.
We may utilize Google AdWords remarketing services to advertise on third party websites (including Google) to previous visitors to our site. We could advertise to previous visitors who have or have not completed tasks on our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google's privacy policy. Learn how to opt out of Google's use of cookies by visiting Google's Ad Settings here. You can also opt out of a third-party vendor's use of cookies by visiting the Network Advertising initiative opt-out page here.
Other Third-Parties or Agents
We may use other companies or individuals to perform certain functions on our behalf. Examples include administering our digital marketing activities, email services, running promotions, and various other activities. Such parties will only have access to the personally identifiable information needed to perform these functions and may not use or store the information for any other purpose.
Unrelated Third-Parties
We may link to unrelated third-party sites or unrelated third-party sites may link to our website. Those third-parties may collect personally identifiable information directly from you. The privacy and information policies of those unrelated third-parties are not covered by this privacy policy. We have no control over the privacy policies of these unrelated third-parties even if we provide links or other access to their sites. Please review the privacy policy of any website you may visit as we are not responsible or liable for the privacy policies of these unrelated third-parties.
By providing your phone number and opting in to receive text messages, you consent to receive SMS messages from AAA Window Cleaning & Solutions (Soap and the City Soft Wash LLC) regarding:
Message frequency varies based on your service activity (typically 1-4 messages per month). Message and data rates may apply.
To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at (704) 544-8970 or sales@aaawindowcleaning.com.
Your SMS opt-in consent and phone number will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Your phone number is used solely by Soap and the City Soft Wash LLC (operating as AAA Window Cleaning & Solutions) to communicate with you about services you have requested or inquired about.
The personally identifiable data that you have voluntarily provided to us can be edited by contacting us by any means as provided on our website. Visitors to our site have the opportunity to opt-out of receiving specific types of communications from us, such as emails or text messages, by not providing personally identifiable information at any point where our website requests personally identifiable information about you. You may also unsubscribe or opt out of all future emails from us by clicking the unsubscribe link on any email marketing communication you receive. To opt out of SMS messages, reply STOP to any text message.
You have the right to:
To exercise any of these rights, contact us at sales@aaawindowcleaning.com or (704) 544-8970.
Disclosure of Personally Identifiable Information as Required by Law
We will disclose personally identifiable information when required by law, or if we have good-faith belief that such disclosure is necessary to comply or conform to the law or that such disclosure is necessary to protect the users of our site, the site itself or the public.
Consent
Other than as set forth in this privacy policy, you will be notified when any personally identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.
Security
We take commercially reasonable precautions to protect your personally identifiable information. Because security measures are not perfect, we cannot guarantee the absolute security of your information. If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
Consent and Notification of Changes
By using our website or submitting any personally identifiable information to us online, you agree that we may collect and use this information as stated in this Privacy Policy at the time we collect the information. If we decide to change our Privacy Policy, in any material way, for a reasonable time we will post a concurrent notice to this Privacy Policy page on our website to alert you about the change in our Privacy Policy.
Browser-Based Do Not Track
Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites that you do not want to be tracked. Because these features are not yet uniform, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.
Contact Us
Soap and the City Soft Wash LLC d/b/a AAA Window Cleaning & Solutions
139 Southhaven Dr, Mooresville, NC 28117
Phone: (704) 544-8970
Email: sales@aaawindowcleaning.com
